Privacy Policy

Last updated: March 23, 2025

This Privacy Policy describes how Social Post Writer ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services (collectively, the "Service"). We are committed to protecting your privacy and the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Information

  • Contact information (such as name and email address)
  • Billing information (such as credit card details and billing address)
  • Account credentials (username and password)
  • Business information (business name, description, website, and location)

1.2 Social Media Information

When you connect your social media accounts to our Service, we may access and store:

  • Profile information from connected social media accounts
  • Access tokens that allow us to post content on your behalf
  • Page and account information from your social media platforms

1.3 Usage Data

  • Information about how you interact with our Service
  • Content you generate and publish using our Service
  • IP address, browser type, device information, and operating system
  • Pages you visit on our website and time spent on those pages
  • Referral source and date/time stamps

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information including confirmations and receipts
  • Generate and publish content to social media platforms on your behalf
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns and trends to enhance user experience
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with our legal obligations

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Social Media Platforms: When you connect your social media accounts, we share information with those platforms as necessary to provide our Service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your information
  • Data portability (receiving your data in a structured, machine-readable format)
  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our Service. For more information about how we use these technologies, please see our Cookie Policy.

7. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@socialpostwriter.com